Policies

Cancellation Policy

Content Policy

By posting content on Blackpoolholidayflats.com, you agree to abide by this policy. We reserve the right to remove any content, in whole or part, that violates this policy, our Terms of Service, our Community Standards, our Review Policy, or for any other reason at our sole discretion. In the event of repeated or severe violations, we may suspend […]

Non Discrimination Policy

Blackpoolholidayflats.com is, at its core, an open community dedicated to bringing the world closer together by fostering meaningful, shared experiences among people from all parts of the world. Our community is inclusive to millions of people from virtually every country on the globe, an incredibly diverse community, drawing together individuals of different cultures, values, and […]

Review Policy

Blackpoolholidayflats.com’s Review Policy In order to build a platform of trust, we ask our community to help ensure that reviews on Blackpoolholidayflats.com are useful, informative, and don’t expose our community to harm. Therefore, we expect that all reviews adhere to the following: Reviews should not violate our content policy Some content is never allowed on […]

Responding to Reviews

Honest reviews help Hosts and guests to grow and find the right fit in the future. But sometimes you may get one you disagree with. The right to respond You can post a public response to a review that someone has left for you within 30 days after the review was submitted (not published). While you can’t […]

Dispute Moderation for Reviews

As the Blackpoolholidayflats.com community and product continue to grow, we remain committed to updating this policy when necessary to help ensure that reviews reflect the honest, first hand experiences of our Hosts and guests. We believe that a healthy review system is one that respects and protects our community’s genuine feedback. For that reason, we […]

Host Penalties for Cancelling Reservations

Cancellations mess with guests’ plans and can reduce confidence in our community, so as a Host, you should do your best to fulfil all confirmed reservations. If something has come up and you simply can’t fulfil a reservation for any reason, it’s your responsibility (and not your guest’s) to cancel as quickly as possible to […]

Our Standards

Safety Your BlackpoolHolidayFlats.com experience begins the moment you embrace adventure. That’s only possible when you trust this community and feel safe. As a result, we require that you refrain from endangering or threatening anyone. Harming yourself or others You should not commit physical or sexual assault, sexual abuse, sexual harassment, domestic violence, robbery, human trafficking, […]

Collecting fees outside BlackpoolHolidayFlats.com

For the most part, Hosts can’t collect any additional fees or charges outside our platform unless expressly authorized by us. The exception is hotels and software-connected Hosts, who can charge and collect certain fees using a separate payment method⁠—as long as they’re detailed in the listing and included in the price breakdown before booking. These […]